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Content Moderator with German – Remote Recruitment in Lisbon, Portugal

Conectys

Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty, and growth. We also strongly believe in [email protected], so much that we’ve made it one of our core values.

Conectys is fueled by people.

We have the best possible clients in gaming, high tech, travel, retail, finance, and other key industries.

Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys.

We are also recognized for premium BPO services with 11 awards received in the past 3 years alone.

You will be in charge of:

Analyzing, investigating and validating the content and integrity of reviews images and video submitted by members / users of the application in accordance with current procedures, rules and instructions for the project

Deciding on publishing on the application, rejecting or escalating them to the special team designated for this activity in accordance with the set of agreed working rules and procedures

Identifying and escalating potential errors of the applications used to process reviews, as well as complex reviews that cannot be solved by applying the project’s specific procedures and instructions, to the direct supervisor and/or the client designated team

You should know:
* Advanced or native German language written and spoken
* English at medium level, written and spoken (B2 level)
* Attention to details, accuracy and result orientation
* Resistant to stress and routine activities
* Prior experience in similar positions
* Motivation to grow in a fast pace environment
* Ability to adapt and open to various changes of procedures, applications, technical
* Flexibility to work on shift-based schedule on a 24/7 basis

What we offer:
* Initial and continuous training related with Communication and Content Moderation Soft Skills
* Product specific training related with the tools and customer related contents
* Multicultural environment with career growth across the organization
* Workplace accessible through subway, train or bus
* Private health insurance as of the 7th month contract
* Meal allowance paid by meal card that give you access to other offers such as fuel discounts
* Monthly performance bonus
* Monthly engagement activities
* Dedicated HRBP to support your Conectys Experience

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