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Work from Home – Customer Service Representative (m/f) in LISBON, Portugal

Teleperformance Portugal



Your Role

What if you could work on a team of international excellence from the comfort of your own home? This is your opportunity! We are looking for Customer Service Representatives to work from home in a leading project. If youre self-employed and focused on deadlines, this could be your dream job. Apply and join our Teleperformance Cloud Campus team!







Responsibility

  • Provide a customer-friendly service by showing interest in the customer, promoting a positive relationship with the brand;
  • Create opportunities to impress and engage with the customers, approaching all their questions and doubts;
  • Manage customer queries about their orders and access to their accounts, payments, and stock availability.




Your Profile

  • 12th grade;
  • Reliable, autonomous and very disciplined;
  • Self-confident and organized;
  • Good communication skills and passionate about your work;
  • Enthusiastic, curious and motivated by success;
  • Experience in managing your own time with maximum responsibility;
  • Ability to work with performance objectives;
  • As for the necessary work material, you should be able to secure a desktop or laptop computer.




Our Offer

  • Work as a team from your home;
  • Work full-time or part-time, depending on your availability preferences (days and hours);
  • Specialized training included;
  • Competitive compensation model;
  • Opportunity to work with an international team in a multicultural environment.





Teleperformance Portugal

With over 40 years of experience in connecting brands with their customers, Teleperformance has become the most trusted provider of omnichannel customer solutions. Always adapting, we care about each customer experience. We put the human touch in everything we do , be it customer care, technical support, customer acquisition, digital solutions, analytics, back office, or other specialized services.

With a team of more than 10 000 employees, from 95 nationalities, we provide services in 35 languages. Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the Young Talents Attraction Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector.Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte.

Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.We are trusted with billions of unique interactions worldwide and we want you to be part of it.





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